Step-by-step guides, for both Mobile & Web Banking, that are easy to follow!
Answers to questions that do not relate to other categories are listed here.
Depositing money, Bank Transfers, Joint accounts & more!
Activating your Card, Daily Limits, Contactless, Reporting Fraud & more!
Protecting your Personal Data, KYC, Source of Funds, FCA, & more!
Stolen or Lost card, Suspicious transactions, undelivered Card, & more!
Making Payments, Payment Limits, Fees, Payment History, Drafts & more!
Answers to questions you may have related to Exchanging Money
Contacting Customer Service, our Opening Hours, & more!
T&C, our Privacy Policy, Information Sharing with Third Parties, & more!
What Sharia is, How we measure Sharia-compliance, Who Rizq is for, & more!
Finding your personal details, Changing your Passcode, & more!
Apple Pay, Google Pay, Samsung Pay, Reporting a Bug in the App, & more!
Reporting a lost, stolen or damaged card, Freezing your Card & more!
Want to know how to switch to Rizq? Click here to find out how!
Using ATMs, Where Rizq cards are accepted, Limits, Fees , & more!
We really appreciate your feedback! Click here to find out how to contact us
Opening account, transactional, remittance and card fees!
Online Banking with Rizq is standard and will launch once our banking application is available to download and live.