Using ATMs when abroad, Where Rizq cards are accepted, Limits, Fees , & more!
1. Using ATMs when abroad
If you are travelling abroad and will use ATMs, here are some tips to help you:
We won’t block your card if we see you using it in a different country. Instead, we’ll tell you the local exchange rate when you arrive.
Some ATMs will charge you a fee for taking out cash (which we don’t receive), so we recommend using a free machine whenever you can.
If an ATM or card machine asks which account you’d like to use, we suggest picking ‘credit’, as it’s usually the most reliable.
Have a great trip!
2. Using your Card abroad
We won’t block your card if we see you using it in a different country.
We charge fees when you use your card when abroad
Transactions (Contactless, Chip & Pin, Online) Outside of the UK
All transactions that are performed via your card outside the UK are charged with following fee:
1.25% + £0.20 of the amount spending
For example, if you spend £100 when paying for a restaurant, we will use a local currency exchange provided by Visa and charge you 1.25% of the amount you have spent in addition with 0.20 pence
ATM Withdrawals in Rest of the World (SEPA-region and outside of SEPA-region):
1.25% + £0.20 of the amount withdrawing
For example, if you decide to withdraw money, we will use a local currency exchange provided by Visa and charge you 1.25% of the amount you have withdrawn in addition with 0.20 pence
3. Where are Rizq cards are accepted?
Rizq cards are accepted everywhere (where the POS terminal or ATM accepts Visa). Be aware that due to security and the nature of our business, Rizq cards will not be accepted for non-Sharia purposes such as Gambling.
4. Understanding your limits
In some cases, you will need to have your identity verified by our Compliance & Fraud Team and Source of Funds provided.
Single send transaction: up to £3,000 / transaction
Total send transactions for 24 hours: up to £3,500*
Single receive transaction: up to £3,500 / transaction
*Please note that 24 hours means that if you sent a transaction at 9 a.m, then your next allowable limit is after 24 hours.
Single transaction limit with your card: up to £250
Daily transaction limit with your card: up to £1,000
You can use your Rizq card for up to 10 transactions / day
Please note that these limits are constantly reviewed.
*** If you exceed these limits, your transaction will be declined.
5. Understanding your fees
If you would like to understand how and when you are charged, please visit our Fees page.