How to order a new physical card for existing customers

If you are an existing customer and want to order a new card, please follow these steps:

Note: If you are a new customer and want to order a new physical card, please click here!

1) Open the Rizq app and tap on Cards

2) Tap on the sign on the top-right corner

3) Select Order new card

4) Tap Get your new Plastic card

5) Check your personal details

6) Tap Continue

7) Click on the check box on the top right to automatically fill in your address

8) Choose your shipping options

9) Tap Continue

10) Choose an account to link the card to

11) Select Payment Method

Note: If you don’t choose an account to link your card to, the ‘Confirm’ button will remain grey:

12) Confirm the order

If you would like help specific to a topic, then please have a look at the following article collections:
• Mobile Banking 
• Web Banking