How to order a new Physical Card for new customers

If you are a new customer and want to order a card, please follow these steps:

Note: If you are an existing customer and want to order a new physical card, please click here!

1) Open the Rizq app and tap on Cards

2) Tap on Get your new Plastic card

3) Check your personal details

4) Tap Continue

5) Click on the check box on the top right to automatically fill in your address

6) Choose your shipping options

7) Choose an account to link the card to

8) Select Payment Method

Note: If you don’t choose an account to link your card to, the ‘Confirm’ button will remain grey:

9) Confirm the order


If you would like help specific to a topic, then please have a look at the following article collections:
• Mobile Banking 
• Web Banking