How to order a new virtual card for existing users

If you are an existing customer and want to order a new card, please follow these steps:

Note: If you’re a new customer and want to order a new virtual card, please click here!

1) Open the Rizq app and tap on Cards

2) Tap on the sign on the top-right corner

3) Select Order new card

4) Tap Get your new Virtual card

5) Check your personal details

6) Tap Continue

7) Choose an account to link the card to

Note: If you don’t choose an account to link your card to, the ‘Confirm’ button will remain grey:

8) Confirm your order and you’re done!

If you would like help specific to a topic, then please have a look at the following article collections:
• Mobile Banking 
• Web Banking