How to change your email address

If you ever need to change your email address, you can do it in your Rizq app. All you have to do is:

1) Tap on ‘More’ in the Navigation Bar at the bottom of your screen

2) In the ‘More’ page, tap on ‘Contact information’ under Profile

3) Tap on the + button next to Contact information

4) Select Email

5) Enter your new Email

Then click ‘Verify’

Note: If the email you enter is already in use, a red error message will appear

and the ‘Verify’ button will remain grey

6) A page will appear with the title ‘Check your inbox’ – click ‘Check email’ at the bottom of your screen.

7) The previous step will take you to your email where you will have received an email from us – click Verify.

8) Your email will have the ‘Verified’ title under it.

If you would like help specific to a topic, then please have a look at the following article collections:
Mobile Banking 
Web Banking