When you reopen the app after registering, we’ll ask you to put in the email address you’ve registered with us and your password.
1) Tap on the ‘Sign in’ button at the bottom of the screen when you open the app
2) Enter your email and password and tap ‘Sign in’
Note: If your email or password has an incorrect format, there will be a red error message
& the ‘Sign in’ button will remain grey
Also, if your email or password has a correct format but is incorrect, this error message will appear:
3) After you’ve entered a correct email and password and clicked ‘Sign in’, we’ll then send you a magic text message to your mobile phone with a 7 digit code.
4) Enter the code and you are in! 👏
Note: Some smartphones, like the iPhone, have a pre-filling feature that will insert the code from the text message into your app
• How to log out
• How to find your Account Details
• How to order a new virtual card for new users
• How to set up 2-Factor Authentication (2FA)
• How to order a new physical card for existing customers