How to set up your Digital Banking Key

Your digital banking key is important as it’s what we use to confirm our customers’ identity and to ensure that we’re speaking to the right person – so please ensure that you keep note of it!

Please follow these steps to set up your digital banking key:

1) Go to your email inbox and find an email with the subject matter ‘Set up your digital banking key | Your Rizq Account’

2) Click on the button that says ‘Click here – Set up digital banking key’

3) This will redirect you to a form, please enter your name, customer ID and digital banking key, and click submit

Important: We ask for your digital banking key and certain digits in your customer ID (which can be found in your welcome email) when you contact us with a query

If you would like help specific to a topic, then please have a look at the following article collections:
Mobile Banking 
Web Banking